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Copyright 2007 Advanced Marketing Concepts

Advanced Marketing Concepts

Advanced Marketing Concepts

An Introduction to

An Introduction to

Neuro

Neuro

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Linguistic Programming (NLP) 

Linguistic Programming (NLP) 

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Reality

Reality

We See

We See

We Hear

We Hear

We Feel

We Feel

(We Taste)

(We Taste)

(We Smell)

(We Smell)

External 

External 

Environment

Environment

We Filter

We Filter

Deletion

Deletion

Distorti

ons 

Distorti

ons 

Generalizations

Generalizations

Our Internal 

Our Internal 

Representation 

Representation 

of the World

of the World

Pictures

Pictures

Sounds

Sounds

Feelings

Feelings

Tastes 

Tastes 

Odors

Odors

We perceive the world through our senses. The flood of incoming information is 

so huge that we are forced to filter it in order to make it meaningful and useful 

to us. The filtering process is automatic and largely unconscious.

Our Internal Representation (IR) of the world is dominated by what we See, 

Hear, and Feel

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Internal Representations

Internal Representations

Football

Football

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?!

What I say and what you hear will almost always be different. More precisely, 

since your Internal Representation of the world is not the same as mine there 

will be many opportunities for us to mis-communicate

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Physiology

Physiology

There is an intimate connection - in real time – between our Internal state and 

our External Physiology. The purpose of NLP is to be able to draw accurate 

conclusions about how another’s Internal Representation works by carefully 

observing how they Externally respond to questions.

Significantly improved Communication and Self-Awareness are the result

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Ask a Neutral Question

Ask a Neutral Question

“Do you remember the house you grew up in?”

The purpose of this question is to have someone dig into their memory and pull  

out an Internal Representation from their childhood

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Visual Representation

Visual Representation

Someone who Visualizes the world will respond by “seeing” images from their 

memory. They will “see” images from the past by looking upwards and to left and 

right as if watching a movie screen. 

As they speak you should expect to hear how the house looked, its color, its 

shape, and a description of the surrounding landscape.

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Auditory Representation

Auditory Representation

For someone who remembers the world through what they hear the eyes will 

move horizontally to left and right as if re-hearing sounds from childhood.

You should expect their description to include words such as – noisy, quiet 

countryside, birds singing, relatives had loud voices….

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Kinesthetic Representation

Kinesthetic Representation

For those who feel the world they will look downward, with lowered eyelids, “re-

feeling” distant memories.

Expect to hear how it was a warm and happy place, protected from cold winds 

and facing towards the warm Sun…

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To Better Communicate

To Better Communicate

Your Communication challenge is to continue the dialogue BUT using words and 

expressions that resonate with IR of the person you are speaking with.

For a Visual – I see what you are saying, it reminds me of a picture I once saw…

For Auditory – I hear what you are saying, it reminds me of a song…

For Kinesthetic – I’d love to know more if you feel you can tell me about it…

It’s takes practice but you’ll be astonished with the results!

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Context & Commonsense

Context & Commonsense

Strong Emotions will mask Internal Representations and need to be interpreted 

accordingly! Always keep this in mind.

This poor chap was just asked to describe the house he grew up in – clearly 

there is some association with a significant negative experience.

Lots of Practice and some Commonsense will go a long way in this type of 

situation

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Contact

Contact

Are you interested in further learning NLP skills?

Are you interested in further learning NLP skills?

In U.S. +1 (650) 868 3225

In U.S. +1 (650) 868 3225

United Kingdom +44 1334 471 422

United Kingdom +44 1334 471 422

info@advanced

info@advanced

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marketing

marketing

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concepts.com

concepts.com