Commercial English - formal letters - Vocabulary - Learning English
Commercial English - Letters
You write to
How to begin the letter
How to end the letter
an unknown firm/person
(BE) (AE)
Dear Sir/Madam (BE) (AE)
Yours faithfully (BE)
Dear Sir or Madam (BE) (AE)
Yours truly (AE)
To whom it may concern (AE)
Truly yours (AE)
a woman whose name you
don't know
Dear Madam (BE) (AE)
Yours faithfully (BE)
Yours truly (AE)
Truly yours (AE)
a man whose name you
don't know
Dear Sir (BE) (AE)
Yours faithfully (BE)
Yours truly (AE)
Truly yours (AE)
a person whose name you
know
Dear Mr/Mrs/Ms Fisher (BE)
(AE)
Yours sincerely (BE)
Very truly yours (AE)
Sincerely (yours) (AE)
a person you know
personally
Dear Ann/John (BE) (AE)
(With) Best wishes (BE) (AE)
Yours (BE)
Love (BE)
All the best (AE)
Kindest/Best regards (AE)
Example of a formal letter
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Commercial English - formal letters - Vocabulary - Learning English
MICHAEL WARRENS LTD - 78 Court Street - Nottingham - UK
Mrs Sara Fisher
Manager
18 St. James Avenue
Bournemouth HB3 4LN
4th October 2001
Our ref: US / HK 1082
Your ref: SP / T
Dear Mrs Fisher,
Your order
We are pleased to acknowledge your order no. 202 dated 1st October 2001. Your order is already dealt
with. We will inform you when the consignment is ready for delivery.
Please do not hesitate to contact us if you require further information.
We thank you for your custom and again look forward to being of service to you in the future.
Yours sincerely,
M Warrens (Mr)
Enc
The envelope
The position of the address is the same like in the letter. Steet, Road and Avenue can be written in
abbreviations (St), (Rd) (Av).
The postcode/zip code you write under the town
Write the name of the country in CAPITAL LETTERS.
Example:
Mr Michael Warrens
Software
78 Court St
Nottingham
WQ1 6P0
UNITED KINGDOM
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