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2009 ACCESSORIES & EQUIPMENT

Power Windows - Service Information - Grand Caravan, Town & Country 

DESCRIPTION 

DESCRIPTION 

The Power Window System is activated through switches mounted on the driver door panel, the passenger door 
panel and the sliding door inside handle. 

OPERATION 

OPERATION 

Front door window lift motors use permanent type magnets. The B+ and ground applied at the motor terminal 
pins will cause the motor to rotate in one direction. Reversing current through the motor terminals will cause the 
motor to rotate in the opposite direction. 

The power window motors ground through the master switch in the driver door by a black wire attached to the 
left cowl panel. Refer to SYSTEM WIRING DIAGRAMS for Town & Country and/or SYSTEM WIRING 
DIAGRAMS
 for Grand Caravan . 

The power rear vent windows, if equipped, are operated by switches mounted in the driver door switch bezel. A 
separate switch is used for each window. Permanent magnet type motors connected to a crank system are used 
to open and close the rear vent windows. A battery positive and negative connection to either of the two motor 
terminals will cause the motor to rotate in one direction. Reversing current through these same two connections 
will cause the motor to rotate in the opposite direction. 

EXPRESS DOWN WINDOW FEATURE 

This feature allows you to remotely lower both front door windows at the same time. To use this feature, press 
and release the UNLOCK button on the RKE transmitter and then immediately press and hold the UNLOCK 
button until the windows lower to the desired level or until they lower completely. 

DIAGNOSIS AND TESTING 

POWER WINDOWS 

NOTE:

If a power window operates, but the glass moves slowly or stalls at any point 
during its travel, the problem could be the result of an improperly installed door 
glass or the glass binding against the glass run weatherstrips. Be certain to 
confirm that the glass moves freely and smoothly up and down by 
disconnecting the glass from the regulator and moving it through its complete 
travel manually before attempting to diagnose or repair the power window 
system switches or motors. Refer to Body/Door - Front/GLASS, Door - 

 

2009 Dodge Grand Caravan SE 

2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

 

2009 Dodge Grand Caravan SE 

2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

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POWER WINDOW SWITCH WIRING VOLTAGE TEST 

The Power Window Switch Wiring Voltage Test that follows determines whether or not voltage is continuous 
through the vehicle wire harnesses to the power window switch. 

1. Check for battery voltage at the power windows fuse in the Totally Integrated Power Module (TIPM). 

Refer to SYSTEM WIRING DIAGRAMS for Town & Country and/or SYSTEM WIRING 
DIAGRAMS
 for Grand Caravan for correct fuse identification. If OK, proceed to the next step. If not 
OK, repair the shorted circuit or component as required and replace the damaged fuse.  

2. Turn the ignition switch to the ON position. Check for battery voltage at the power windows circuit 

breaker in the TIPM. Refer to SYSTEM WIRING DIAGRAMS for Town & Country and/or SYSTEM 
WIRING DIAGRAMS
 for Grand Caravan for correct circuit breaker identification. If OK, proceed to 
the next step. If not OK, repair the shorted circuit or component as required and replace the damaged 
circuit breaker.  

3. Turn the ignition switch to the OFF position. Remove the power window switch and bezel assembly from 

the door trim panel. See Electrical/Power Windows/SWITCH, Power Window - Removal.  

4. Disconnect the door wire harness connector from the back of the power window switch.  

5. Check for continuity between each of the ground terminals in the door wire harness connector for the 

power window switch and a good ground. Refer to SYSTEM WIRING DIAGRAMS for Town & 
Country and/or SYSTEM WIRING DIAGRAMS for Grand Caravan for correct terminal identification. 
There should be continuity at each ground terminal. If OK, proceed to the next step. If not OK, repair the 
open circuit to ground as required.  

6. Turn the ignition switch to the ON position. Check for battery voltage at each of the fused B (+) terminals 

in the door wire harness connector for the power window switch. Refer to SYSTEM WIRING 
DIAGRAMS
 for Town & Country and/or SYSTEM WIRING DIAGRAMS for Grand Caravan for 
correct terminal identification. If OK, the wiring circuits between the fuse or circuit breaker in the TIPM 
are OK. If not OK, repair the open circuits between the fuse or circuit breaker in the TIPM and the power 
window switch as required.  

POWER WINDOW MOTOR TEST 

If the power window switch is receiving proper current and ground, but the power window motor does not 
operate, proceed with the Power Window Motor Test. Refer to SYSTEM WIRING DIAGRAMS for Town & 
Country and/or SYSTEM WIRING DIAGRAMS for Grand Caravan for correct terminal identification. 

1. Remove the front door trim panel and sound pad as necessary to gain access to power window motor wire 

harness connector. Refer to Body/Door - Front/PANEL, Door Trim - Removal .  

2. Disconnect the power window motor wire harness connector from the door wire harness.  

3. Using two jumper wires, connect one wire to a battery (+) source and the other to a good ground (-).  

4. Connect the negative (-) jumper wire to one of the window motor connector terminals.  

5. Momentarily touch the positive (+) jumper wire to the other window motor connector terminal. When 

positive jumper wire is connected, the motor should rotate in one direction to move the window up or 
down. If the window is already all the way up or down, the motor will grunt and the inner door panel will 

Inspection .

 

2009 Dodge Grand Caravan SE 

2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

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flex when the window is actuated in that direction. 

6. Reverse the jumper wires at the window motor connector terminals and the window should now move all 

the way through its travel in the opposite direction.  

7. If the window motor does not move the glass up or down through its complete travel, replace the window 

motor.  

STANDARD PROCEDURE 

CLEAR/RELEARN 

CLEAR/DENORMALIZE USING A SCAN TOOL  

To clear/denormalize the door module memory, using a scan tool under the Miscellaneous menu look for 
Denormalization Window Command/ECU reset, and follow the directions. 

RELEARN/NORMALIZE USING A SCAN TOOL  

To relearn/normalize the door module memory, using a scan tool under the Miscellaneous menu look for 
Normalization Window command and follow the directions. 

CLEAR/DENORMALIZE, RELEARN/NORMIALIZE WITHOUT A SCAN TOOL  

Hold up/down the window switch for at least 30 seconds until the DTC is set for stuck switch. This will clear 
the memory of the calibration information (CLEAR/DENORMAILIZE). Proceed to relearn/normalize. 

1. Put a battery charger on vehicle.  

2. If equipped with express-up/express-down, reset the express-up/down module for the door window glass. 

The window switch on the corresponding door must be used to control the window. Do not use the master 
switch for the passenger window.  

3. To calibrate, start by moving the window to the middle position.  

4. Drive the glass to the full-up position by pulling up on the window switch to its second detent and hold 

the switch until the glass is fully closed. Do not release the window switch. Continue to hold the window 
switch up for 2 seconds after the window glass is full closed.  

5. Drive the glass to the full - down position by pushing down (depress) the window switch, (second detent 

if equipped with express-down) until the window glass is down for 2 seconds after the window glass is 
fully open. Do not release the window switch. Continue to hold the window switch down for 2 seconds 
after the window glass is fully open.  

6. Check the operation of the express-up/express-down feature.  

7. If the express up/down doesn't work, repeat step 3, waiting for 3 seconds. 

NOTE:

Make sure battery is fully charged before proceeding.

NOTE:

This needs to be completed every time the window glass is adjusted/removed, 
motor replaced, and or regulator replaced.

 

2009 Dodge Grand Caravan SE 

2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

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8. Check that the window glass reverses when in the express-up mode by holding a pen in the path of the 

glass.  

9. Once the proper operation of the express-up/express-down feature has been verified, clear all Diagnostic 

Trouble Codes (DTC's).  

ARMATURE, WINDOW MOTOR, VENT 

REMOVAL 

REMOVAL 

Fig. 1: Vent Window Motor Armature 
Courtesy of CHRYSLER LLC 

1. Using a flat bladed tool, carefully lift the circular actuator link tab (5).  

2. Remove link (4) from window ball socket (4).  

3. Remove the armature from the vent window motor (3).  

INSTALLATION 

INSTALLATION 

NOTE:

The vent window motor and armature are replaced separately. This procedure 
does not require removal of any items that are normally removed for access to 
the motor.

 

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Fig. 2: Vent Window Motor Armature 
Courtesy of CHRYSLER LLC 

1. Install the armature to the vent window motor (3).  

2. Install the armature to the vent window.  

3. Snap the actuator link socket (4) onto the quarter window ball socket (4). Using a soft rubber mallet, push 

the circular link tab (5) flush with link surface.  

MOTOR, WINDOW REGULATOR 

REMOVAL 

REMOVAL 

MOTOR-FRONT DOOR WINDOW 

MOTOR-FRONT DOOR WINDOW

Refer to MOTOR-FRONT DOOR WINDOW 
removal procedure.

MOTOR-SLIDING DOOR WINDOW

Refer to MOTOR-SLIDING DOOR WINDOW 
removal procedure.

MOTOR-VENT WINDOW

Refer to MOTOR-VENT WINDOW removal 
procedure.

 

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Fig. 3: Front Door Window Motor 
Courtesy of CHRYSLER LLC 

1. Disconnect and isolate the battery negative cable.  

2. Remove the door trim panel. Refer to Body/Door - Front/PANEL, Door Trim - Removal .  

3. Disconnect the electrical connector.  

4. Remove the mounting fasteners.  

5. Remove the window motor.  

MOTOR-SLIDING DOOR WINDOW 

Fig. 4: Sliding Door Window Motor 

 

2009 Dodge Grand Caravan SE 

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Courtesy of CHRYSLER LLC 

1. Disconnect and isolate the battery negative cable.  

2. Remove the sliding door trim panel. Refer to Body/Doors - Sliding/PANEL, Door Trim - Removal .  

3. Disconnect the electrical connector.  

4. Remove the mounting fasteners.  

5. Remove the window motor.  

MOTOR-VENT WINDOW 

Fig. 5: Vent Window Motor Armature 
Courtesy of CHRYSLER LLC 

1. Disconnect and isolate the battery negative cable.  

2. Remove D-pillar trim panel. Refer to Body/Interior/PANEL, D-Pillar Trim - Removal .  

3. Disconnect wire connector (1) from power vent motor (3).  

4. Using a flat bladed tool, carefully lift the circular actuator link tab (5). Remove link (4) from window ball 

socket (4). See Electrical/Power Windows/ARMATURE, Window Motor - Removal.  

5. Remove bolts (2) holding power vent motor to D-pillar.  

6. Remove power vent motor.  

INSTALLATION 

INSTALLATION 

MOTOR-FRONT DOOR WINDOW

Refer to MOTOR-FRONT DOOR WINDOW 
installation procedure.

MOTOR-SLIDING DOOR WINDOW

Refer to MOTOR-SLIDING DOOR WINDOW 

 

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2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

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MOTOR-FRONT DOOR WINDOW 

Fig. 6: Front Door Window Motor 
Courtesy of CHRYSLER LLC 

1. Install the window motor.  

2. Install the mounting fasteners.  

3. Connect the electrical connector.  

4. Install the door trim panel. Refer to Body/Door - Front/PANEL, Door Trim - Installation .  

5. Connect the battery negative cable.  

MOTOR-SLIDING DOOR WINDOW 

installation procedure.

MOTOR-VENT WINDOW

Refer to MOTOR-VENT WINDOW installation 
procedure.

 

2009 Dodge Grand Caravan SE 

2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

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Fig. 7: Sliding Door Window Motor 
Courtesy of CHRYSLER LLC 

1. Install the window motor.  

2. Install the mounting fasteners.  

3. Connect the electrical connector.  

4. Install the sliding door trim panel. Refer to Body/Doors - Sliding/PANEL, Door Trim - Installation .  

5. Connect the battery negative cable.  

MOTOR-VENT WINDOW 

Fig. 8: Vent Window Motor Armature 

 

2009 Dodge Grand Caravan SE 

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Courtesy of CHRYSLER LLC 

1. Obtain new vent window motor (3).  

2. Install bolts (2) holding power vent motor to D-pillar.  

3. Snap the actuator link socket (4) onto the quarter window ball socket (4). Using a soft rubber mallet, push 

the circular link tab (5) flush with link surface. See Electrical/Power Windows/ARMATURE, Window 
Motor - Installation
.  

4. Reconnect wire connector (1) to power vent motor.  

5. Reconnect the battery negative cable.  

6. Cycle quarter window open/close to verify function.  

7. Install D-pillar trim panel. Refer to Body/Interior/PANEL, D-Pillar Trim - Installation .  

8. Connect the battery negative cable.  

SWITCH, POWER WINDOW 

DESCRIPTION 

DESCRIPTION 

DRIVER DOOR SWITCHES 

Power window, power mirror and power lock switches are conveniently mounted in the driver's door. The 
driver door switched controls the locking/unlocking of all doors and controls the up/down operation of the 
driver, passenger and sliding door windows. The driver door switch also controls the opening/closing of the 
power vent windows. 

PASSENGER DOOR SWITCHES 

The front passenger door switches control the power window and power locks. 

SLIDING DOOR WINDOW SWITCHES 

The power window switch is located on the inside handle assembly for easy access. 

QUARTER VENT WINDOW SWITCHES 

The quarter vent window switches are located on the driver door. 

REMOVAL 

REMOVAL 

SWITCH-DRIVER DOOR

Refer to SWITCH-DRIVER DOOR removal 
procedure.

SWITCH-PASSENGER DOOR

Refer to SWITCH-PASSENGER DOOR removal 

 

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2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

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SWITCH-DRIVER DOOR 

Fig. 9: Driver Door Switch 
Courtesy of CHRYSLER LLC 

1. Disconnect and isolate the battery negative cable.  

2. Using a pry tool, gently remove the switch assembly (1) or the vent window switch (2) from the door trim 

panel.  

3. Disconnect the electrical connectors.  

SWITCH-PASSENGER DOOR 

procedure.

SWITCH-SLIDING DOORS

Refer to SWITCH-SLIDING DOORS removal 
procedure.

 

2009 Dodge Grand Caravan SE 

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Fig. 10: Passenger Door Switch 
Courtesy of CHRYSLER LLC 

1. Disconnect and isolate the battery negative cable.  

2. Using a pry tool, gently remove the switch assembly from the door trim panel.  

3. Disconnect the electrical connector.  

SWITCH-SLIDING DOORS 

Fig. 11: Sliding Doors Switch 
Courtesy of CHRYSLER LLC 

1. Disconnect and isolate the battery negative cable.  

2. Using a pry tool, gently remove the switch assembly from the door trim panel.  

 

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3. Disconnect the electrical connector.  

INSTALLATION 

INSTALLATION 

SWITCH-DRIVER DOOR 

Fig. 12: Driver Door Switch 
Courtesy of CHRYSLER LLC 

1. Connect the electrical connectors.  

2. Firmly snap the switch assembly into the door trim panel.  

3. Connect the battery negative cable.  

SWITCH-PASSENGER DOOR 

SWITCH-

DRIVER 

DOOR

Refer to SWITCH-DRIVER DOOR installation procedure.

SWITCH-
PASSENGER 
DOOR

Refer to SWITCH-PASSENGER DOOR installation procedure.

SWITCH-
SLIDING 
DOORS

Refer to SWITCH-SLIDING DOORS installation procedure.

 

2009 Dodge Grand Caravan SE 

2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

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Fig. 13: Passenger Door Switch 
Courtesy of CHRYSLER LLC 

1. Connect the electrical connectors and install the switch.  

2. Firmly snap the switch assembly into the door trim panel.  

3. Connect the battery negative cable.  

SWITCH-SLIDING DOORS 

Fig. 14: Sliding Doors Switch 
Courtesy of CHRYSLER LLC 

1. Connect the electrical connectors and install the switch.  

2. Firmly snap the switch assembly into the inside door handle. 

 

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2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

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3. Connect the battery negative cable.  

 

2009 Dodge Grand Caravan SE 

2009 ACCESSORIES & EQUIPMENT Power Windows - Service Information - Grand Caravan, Town & Country

  

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