Document1

Side By Side

Display LED Buzzer Fault

D Fdg       ON   ON      Damper stuck or
                 doesn’t connect.
C Fdg       ON   ON      Fridge sensor failure.

C Fzr ON ON Freezer sensor failure.

CF Fzr   ON   ON      Communication failure
                  between main board
                  and user interface.

"--" Fzr ON   ON      Temp in freezer
                 higher than –11
                 (temp safety limit)
"-7" or other values on Fzr
          ON   ON      Black out over tempera
                 ture alarm engaged.

Ovens

Fault Defect Intervention

F01 Open or short    Replace temp Probe
   circuit of temp probe.
F02 Overheating of Replace Capricorn
oven.
F03 Capricorn not Replace Capricorn
properly configured.
F04 WISP protocol Replace Capricorn or
not working. Scale.

Induction Hobs
Code    Fault

F     Sensor
F3     Config error
F12       Communication error
F22     Key sensitivity error

Touch Control Hob
Code Fault

F3     Config error
F12     WISP communication error
F22     Key sensitivity error

The Pocket Guide

to Fault Codes

By Technicians, for Technicians

Every home, everywhere……...with Pride,

Passion, Performance!

Whirlpool Uk Ltd
209 Purley Way
Croydon
CR9 4RY

Tel: +4420 8649 5000
Fax: +4420 8649 5159

Compiled and Edited by:

Peter Martins and Adam Bigden
Whirlpool Technical Team

Email: adam_bigden@whirlpool.com
peter_martins@whirlpool.com

REFRIGERATION

COOKING

WASHING

DISHWASHING

AND

SIDE BY SIDES

Dishwasher
Code    Fault

F0       Sensor Failure
F1     NTC Failure
F2     Water Leakage
F3     Heating system failure
F4     Draining failure
F5     Rotor blocked
F6     Water tap closed
F7     Flow meter failure
F8     Water level failure
F9     Continuous water inlet
FA      Optical water indicator
FB      Motorised diverter valve
FC      Water hardness sensor failure

WASHING M/C
Code    Fault

FH      No water inlet
FA      Aquastop failure
FP     Drain failure
F5     NTC failure
F6     Tachometer failure (no motor
      movement detected)
F7     Triac short circuit detection
F8     Heating element, open circuit
F9     Overflow failure
F10     Motor control unit (thermal)
F11     Communication failure
F12       Heating element short circuit
F13     Dispenser circuit error
F14     EEPROM Failure
F15     Motor control unit error
F16     Control failure (control unit)
F18     Control failure (control unit)
F20     Control failure (control unit)
F21     Control failure (user board)
F22     Control failure (user board)
FDL      Door lock error
FDU      Door unlock error

Steam Chef
Code   Fault

F0     Incorrect value of cavity sensor.
F1     Incorrect value of cavity sensor.
F2     Incorrect value of Food Probe.
F3     Incorrect value of climate sensor.
F4     Incorrect current value from flap motor.
F5     Unable to backup EEPROM.
F7     No, or slow increase of water
     temperature.
F8     Level sensor detects water after
     draining.
F9     No or slow increase of climate
     temperature.
No Indication Oven does not heat.

Microwave Ovens
Code   Fault

ERR0   Convection temperature fault, not
     connected or short circuit
ERR1   Short circuit in the MW relay
ERR3   Key error when one of the buttons is
     pressed for more than 1 minute
ERR6   Weight sensor calibration has not
     been performed
ERR7   Humidity sensor is defective or has    not
     been connected
ERR8   Impossible to write to E2 Prom
ERR9   Options have not been set
ERR A No wheel detected on weight sensor
ERR B No pulses from the weight sensor or
     <4267Hz
ERR C Fuzzy temperature sensor fault not     19-
     41C
ERR D NTC overheat protection on the
     magnetron is faulty (not connected or
     short circuit)

Smart Gas
Code Fault

F01   on/off valve stuck open.
F02   Communication problem.
F03   Control board problem.
F04   User interface problem.
F05   Continuous E2 prom reset.

F11   Burner 1 open circuit on thermocouple.
F21   Burner 2 open circuit on thermocouple.
F31   Burner 3 open circuit on thermocouple.
F41   Burner 4 open circuit on thermocouple.

F12   Burner 1 PWM valve stuck open.
F22   Burner 2 PWM valve stuck open.
F32   Burner 3 PWM valve stuck open.
F42   Burner 4 PWM valve stuck open.

Washer/Dryers
Code Fault

Open   Check the closure of the porthole and
     relating indicator in case it is open.
E01   Display shows the safety device for
     water loss has tripped.
E02   Overflow engaged (only out of a
     washing program)
E04   Water temperature probe in short circuit
     or interrupted.
E05   As water is being loaded, if the pressure
     switch does not reach the full level
     within the first 6’, problem displayed.
E06   If during water drain, the empty level is
     not reached in 10’, problem displayed.
E10      Motor over-current.
E11   Problem of motor control triac (short
     circuit or interrupted).
E12      Indication for tachyometry malfunction.
E13      Malfunctioning door block PTC.
E14   Dryer temperature probe in short circuit
     or interrupted.
E-     Communication problem between inter
     face board and mother board.
E-     Board hardware problem.