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Micro Environment

• Suppliers
• Marketing Intermediaries
• Customers

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THE MARKETING 
ENVIRONMENT

TARGET

societ

y

technnolog

y

re

g

u

la

ti

on

p

o

li

ti

c

s

natu

r

e

economic

s

compet

ition

PRICE

 
PRODUC
T

PROMOTIONPLACE

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Environmental scanning

   The process of gathering data on 

the marketing environment from 
people and publication

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Approaches to the Marketing 

Environment

   Reactive marketing   the marketers 

views 

environmental forces as uncontrollable 
and 

try to adjust to them

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Proactive marketing    Organization 
takes 

steps to change the marketing 
environment so

  that it will be more conducive to their 

needs 

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Whether reactive or proactive 
marketers

always face controllable and 

uncontrollable 

environmental elements

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Controlla
ble

Product mix

Pricing

Distribution

Promotion

Uncontrolla
ble

Exchange rates

Consumer 
tastes

Political shifts

 

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Elements of the marketing Environment

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Competitive  elements

  

 rivalry among marketers 

approaching the 

same set of 

customers

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Types of competition

Direct 
competiti
on 
between 
marketer
s of 
similar 
products 

Products 
can  be
 
substitut
ed

Marketers
 of 
dissimilar 
goods and
 service 

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Competitive structure of 

markets

– Monopoly
– Duopoly
– Oligopoly
– Pure competition  an ideal competitive 

structure in which many marketers  compete 
to sell the same undifferentiated product

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Economic elements

Factors in the marketing environment 
that are shaped by or are part of the 
economic climate :

consumer wealth
buying power
income

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Indicators of buying power

• Disposable income
• Discretionary income
• Credit 
• Wealth (accumulated financial resources)
• Willingness to spend

Buying power and willingness to pay are a 
ffected by the business cycle

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The business cycle

A pattern of economic fluctuations which 

includes 4 scenarios 

       

prosperit

recession

depressi
on

recovery

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Prosperity

Consumers    enjoy   high          

income, 

willingness to spend   and   low 

unemployment

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Recession

      Unemployment rises and 

consumer 

     buying power drops

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Depression

A more intense form of recession in 

which unemployment peaks   buying 
power drops dramatically and 
consumers lose faith

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Recovery

             economy moves from depression 

or 

          

recession toward prosperity

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NATURAL  

 

ELEMENTS

WEATHER, NATURAL

  

RESOURCES, GEOLOGICAL 

&  ASTRONOMICAL EVENTS

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Political 
Elements

• domestic
• international

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Regulatory 
elements

specifically laws and regulations , 
that  

govern pricing , distribution, 
promotion  and

 product decisions

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  Technological  
Elements

 

in all marketing mix activities

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 Social  Elements

shifting demographics

roles of women and men

growing cultural diversity

changing values


Document Outline