Communication in Projec
Communication in Projec
Team
Team
By Marek Kortylewicz and Piotr Raczyński
Communication in Projec
Communication in Projec
Team
Team
By Marek Kortylewicz and Piotr Raczyński
What is a „Good
What is a „Good
Communication”?
Communication”?
planning a communication
planning a communication
information distribution
information distribution
reports & documentation
reports & documentation
appropriate ways & methods
appropriate ways & methods
Planning a communication
Planning a communication
What information should be prepared
What information should be prepared
Who should prepare it
Who should prepare it
Who should receive this information
Who should receive this information
Frequency of preparing information
Frequency of preparing information
Frequency of distribution
Frequency of distribution
Methods of distribution
Methods of distribution
Information distribution
Information distribution
Information created by appropriate
Information created by appropriate
team members
team members
Information received by appropriate
Information received by appropriate
team members
team members
Must be periodic during whole
Must be periodic during whole
project’s lifecycle
project’s lifecycle
As quick as possible
As quick as possible
Reports & Roundups
Reports & Roundups
Created periodically
Created periodically
Accesible to other team members
Accesible to other team members
Informs about project’s progression
Informs about project’s progression
Predicts course of action in the team
Predicts course of action in the team
Informs about project’s threats
Informs about project’s threats
Information flow
Information flow
Project
Manager
Committee
controlling
the project
Working
team
Company’s
executive
End users
Other sectors
(finances, lawyers ,
personnel
department,
administration)
Quality
securing
team
Services
provider
Employees
that have
influence on
project
Project Manager
Project Manager
Decides about technical means of
Decides about technical means of
communication; chooses best and
communication; chooses best and
most effectiv ones
most effectiv ones
Not only e-mail!
Not only e-mail!
Team Meetings – additional profits
Team Meetings – additional profits
from direct contact with other team
from direct contact with other team
members
members
Contact with team
Contact with team
Most important duty of Team
Most important duty of Team
Manager
Manager
Content-related contacts
Content-related contacts
Solving coflicted situations
Solving coflicted situations
Solving other problems which occur
Solving other problems which occur
during project developing
during project developing
Contact with Controlling
Contact with Controlling
Comittee
Comittee
Signal problems
Signal problems
Periodic passing information about
Periodic passing information about
the progress of the project
the progress of the project
Guarantees support
Guarantees support
Contact with Quality Securing
Contact with Quality Securing
Team
Team
Initialized by both sides
Initialized by both sides
Objective information about project’s
Objective information about project’s
progress
progress
Help with achieving success
Help with achieving success
Avoiding anomalies and irregularities
Avoiding anomalies and irregularities
Contact with company’s
Contact with company’s
executives
executives
Gathering information about current
Gathering information about current
preferences and plans of
preferences and plans of
entrepreneurship
entrepreneurship
Short reports about the progress
Short reports about the progress
forms good atmosphere around the
forms good atmosphere around the
project
project
Contact with other sectors
Contact with other sectors
Contact with lawyers (about
Contact with lawyers (about
copyrights etc.)
copyrights etc.)
Contact with accountant
Contact with accountant
Contact with company administration
Contact with company administration
Contact with personnel department
Contact with personnel department
Contact with end users
Contact with end users
Percise information about progress of
Percise information about progress of
the project
the project
Taking into consideration their
Taking into consideration their
opinions
opinions
Improves project functionality
Improves project functionality
Guarantees approvement of
Guarantees approvement of
particular solutions
particular solutions