Put each of the following words or phrases in the correct gap. Check the next page for answers.
tag, label, cashier, bargain, receipt, exchange, take back, try on, fit, advice, shop assistant, credit card, check, select, cash, refund, size, sale
If you want to go shopping there are a number of things you have to consider. If you would like to find a _____ you should make sure to go to a _____. The only problem with a sale is that it is sometimes hard to _____ something once you buy it. Many stores also refuse to give a _____ on anything you have bought. If you are looking for clothes, make sure to _____, check the _____ to make sure that it is a good _____. Another good idea is to look at the _____ and _____ to see instructions for washing, etc. It's always a good idea to also ask the _____ for _____. Finally, when you go to the _____ you can usually pay by _____ or _____ if you don't have the _____. Never forget to get the _____!
Shopping
Shopping is an important part of our daily life's. When you enter a shop, store or supermarket a shop assistant might come to and ask you one of following questions:
Can I help you?
May I help you?
Is there anything I can do for you?
Hello sir/ madam how may I help you today?
Can I help you find what you are looking for?
Are you looking for anything in particular?
How to answer some of these questions :
Yes please. I am trying to find some baby food.
Yes. Can you tell me if you sell toothpaste?
OK, please tell me where I can find shampoo?
Questions
you might want to ask:
Hello
sir, can you help you?
Is it OK to ask you something?
When leaving the store, the shop / sales assistant or checkout worker might ask the following questions.
Did
you manage to find everything you wanted?
Is that all?
Is
that everything?
Do you need anything else, madam / sir?
Will
that be all
Customer can use the following answers.
Yes,
that's it. Can I pay my bill now, please?
Yes, that's all for
today. Thank you.
Speaking tips
Remember to be polite. Use the words like 'please', 'thank-you' and 'excuse me'.
You will use 'please' when you are asking somebody for something.
You will use 'thank you' when you have received something.
You will use 'excuse me' before you interrupt somebody.