Sub-
discipline

Indicator

Alb

an
ia

Au
st

ria

Belg

iu

m

Bu
lg

ar
ia

Cr
o

at

ia

Cyp

ru

s

Cz
ech Rep

u

b

lic

Den

m

ar
k

E

st

o

n

ia

F

in

land

F

ran
ce

F

Y

R M

ace

d

o

n

ia

G

er
m

an
y

G

reec

e

Hu
n

g

ar
y

Ice

land

Ir

ela

n

d

It

aly

L

at

via

L

it

h

u

an
ia

L

u

xemb

o

u

rg

M

alt
a

Net

h

er
land

s

No
rw

ay

P

o

land

P

o

rt

u

g

al

Ro
m

an
ia

S

er
b

ia

S

lo

vak

ia

S

lo

venia

S

p

ain

S

w

ed
en

S

w

it

z

er
land

U

K

E

n

g

lan
d

U

K

S

co
tlan
d

1.1 Healthcare law based on Patients' Rights

C C C D C C C C C C C C C C C C

F

C C C

F

D C C C

F

C C

F

C C D C C C

1.2 Patient organisation involvement

F

C

F

C C D D

F

C D C D C D D

F F F

C C D

F

C C

F F F F

C C D

F F F F

1.3 No-fault malpractice insurance

D C D D D D D C D C

F F

D D D

F F F

C

F

D D C C

F

D D

F

D

F

D C D

F F

1.4 Right to second opinion

F

C

F F

C C

F

C C

F

C

F

C

F

C C

F F

D C C D C C

F

C

F

D

F

C

F F

C C C

1.5 Access to own medical record

C C C C C

F

C C

F

C C

F

C

F

C C

F

C

F

C C D C C C

F

C

F

C C

F

C C

F

C

1.6 Registry of bona fide doctors

F

C

F

C C D D C C C C D C D

F

C C C C C C C C

F F

C

F

D C C D

F

C C C

1.7 Web or 24/7 telephone HC info

D C D D

F

D D C C C C D C

F

D C

F F

C

F

D

F F F

D C D

F F F

C C C C C

1.8 Cross-border care seeking freely allowed

n.ap.

D D D D D D

F

D D D

n.ap.

D D D

n.ap.

D D D C C D C

n.ap.

D D D

n.ap.

D D D D

n.ap.

D D

1.9 Provider catalogue with quality ranking

D D D D D D

F

C C D C D C D D

n.ap.

D

F

D

F

D

n.ap.

C C D

F

D D C D D

F

D C C

Patient rights and information:

1.10 EPR penetration

D

F F

C C

F F

C C C

F

C C D C C

F F

D D

F

D C C D C D D C

F F

C C C C

Denmark & The Netherlands

1.11 On-line booking of appointments?

D

F F

D C D D C C

F

D D

F

D C D D

F F

C

F F F

C D C

F

D C

F

C C D C

F

1.12 e-prescriptions

D D

F

D C D D C C C D C

F

D D C

F

D D D D D C C D C C D D D

F

C

F

C C

Accessibility:

Subdiscipline weighted score

83.3

117

92

88

121

75

79

142

129

117

117

92

125

71

96

125

92

104

100

121

96

75

142

138

83

117

92

79

113

108

92

117

113

129

129

2.1 Family doctor same day access

C C C C C C C C D D C C C

F

C D C C D

F

C

F

C

F

C D D

F

C C

F

D C

F F

2.2 Direct access to specialist

C C C

F

D D

F

D

F

D

F

D C C

F

C D D

F

D C

F

D D

F

D

F

D C D D

F

C D D

Outcomes :

2.3 Major elective surgery <90 days

C

F

C C D D

F

C

F F

C C C

F F

D

F F

D D C D C

F

D D

F

D D D D

F

C

F

C

Iceland

2.4 Cancer therapy < 21 days

F

C C

F F

C

F

C

F F

C C C D D

F F F

D C C C C D D

F

D D C D

F

D C

F F

2.5 CT scan < 7days

F F

C D D D

F F

D

F

C

F F F

D C D D D

F F

D

F

D D D D D

F

D D D C

F

D

Range and reach of services

2.6 A&E waiting times

C C C C C

F

C D

F F

D D

F

D

F F F F F

C

F

D C C

F

C C

F F

C

F

D C D

F

Netherlands

Subdiscipline weighted score

200

200

225

175

138

138

175

163

125

125

188

163

200

138

138

150

138

138

100

150

200

125

188

125

125

113

125

100

175

125

113

100

225

125

138

3.1 Heart infarct case fatality

D

F

D D

F F F

C D

F

C D D

F

D C

F

C D D

F F F

C C D D D

F F F

C

F F

C

Prevention :

3.2 Infant deaths

D C C D

F

C C C C C C D C C

F

C C C

F

C C D C C

F

C D D

F

C C C C

F

C

Luxembourg

3.3 Cancer deaths relative to incidence

D

F F

D D

F F F F

C C D C D D C C

F

D D C

F F

C D

F

D D

F F F

C C

F F

3.4 Preventable Years of Life Lost

F F F

D

F

C

F F

D

F F F F F

D C C C D D C

F

C C D

F

D D D

F

C C C

F F

Pharmaceuticals :

3.5 MRSA infections

D

F F

D D D

F

C C C D D

F

D D C D D

F F

D D C C D D D D D

F

D C

F F F

Germany

3.6 Abortion rates

F

D C D C M

F F

D C

F F

C C D C M

F

D C

n.a.

M C

F

M C D D

F

C

F

D C

F F

3.7 Depression

D

F F F F F F

C

F

C

F

D C D

F

C C D D D C

F

C C

F F

D D

F F F

C C

F

D

Subdiscipline weighted score

107

167

179 95.2

155

155

179

214

155

226

190

107

202

155

107

250

179

179

107

143

190

119

226

238

119

167 83.3 83.3

143

190

179

226

226

167

179

4.1 Equity of healthcare systems

D

F F

D C D C C

F F F

D

F

D D C

F F

D

F

C D C C

F

D C D D

F F

C C C C

4.2 Cataract operations per 100 000 age 65+

n.a.

C C D

F

D C C

F F

C

n.a.

F

C

F

C D

F F

D C C C C

F

C D

n.a.

D D C

F

C

F F

4.3 Kidney transplants per million pop.

D C C D C

F F

C

F F

C D

F

D D

F

C D

F

D C C C C D C D D D D C C

F

C

F

4.4 Is dental care included in public healthcare?

D

F

C D

F

D C C

F F F

C C

F F

D C D D C C C C

F

D D D

F

C C

F F F

C C

4.5 Informal payments to doctors

D

F F

D

F F

D C

F

C

F

D C D D C C

F

D D C

F

C C

F

C D D D

F

C C C C C

4.6 Long term care for the elderly

D

F

C D D

n.a.

F F F

C

F

D

F

D

F

C

F

D D

F

C C C

F

D

F

D

n.a.

F

n.a.

F

C C

F F

4.7 % of dialysis done outside of clinic

D

F F

D

F

C D C C C

F

D D D

F

C

F F

D D

n.a.

C C C D

F

D

F

D D C C

n.a.

C

F

4.8 Caesarean sections

D

F

C D C D

F F F

C

F F

D D D C

F

D

F F F

D C C D D D

F F

C

F

C D

F F

Subdiscipline weighted score

50

113

131

50

113

75

106

138

106

125

113

69

100

69

75

131

113

75

69

81

131

119

150

138

69

100

63

69

75

88

125

138

113

131

119

5.1 Infant 5-disease vaccination

C D C

F F

C C D

F

C

F F F F

C

F F F F F

C

F F F

C C D

F

C

F

C C

F F F

5.2 Blood pressure

D C C D D C D C D

F

C D

F

C D C

F

C D D C

F

C

F

D

F

D D D D C C C C

F

5.3 Smoking Prevention

n.a.

D

F

D

n.a.

D D

F F

C C

n.a.

D D D C C

F F F

D C

F

C

F F F

n.a.

F F F

C

F

C C

5.4 Alcohol

F F

C D

F F

D

F

D C

F

C

F F

D C

F

C D D

F F

C C D C D

F

D D

F

C

F F

D

5.5 Physical activity

n.a.

C

F

D D D D

F

D D C

n.a.

F

D C

F

D

F

D D C D D

F

C C D

n.a.

D C D D C C C

5.6 Undiagnosed diabetes

D D C

F

C D

F F

D

F F F F F F

C C

F F F

C D

F

C D D

F F

C D D C

F F F

5.7 HPV vaccination

D

F F

C D D C C D C

F

C C C D C C C C D C C C C D C C D D C C C C C C

5.8 Sugar intake

C D D

F

C C

F

D D

F

D

F

D

F F

D

F F

C

F

C D D D D C C

F

D C C D D D D

Subdiscipline weighted score

68

73

99

68

73

78

73

83

52

99

94

78

78

83

73

104

94

99

78

63

109

78

89

99

68

104

73

63

68

83

94

104

94

99

89

6.1 Rx subsidy

D

F F

D D D

F F

D

F F

D C C D D C D D D C D C

F

D

F

D D C

F

C

F F

C C

6.2 Layman-adapted pharmacopoeia?

D C C C C

F

C C C C

F F F F

C C C C C C

F

C C C D C C C C C

F

C C C C

6.3 Novel cancer drugs deployment rate

n.a.

C C D D

F F F

D C C

n.a.

C D D C C

F

D D C

n.a.

F F

D

F

D D

F F F F

C D D

6.4 Access to new drugs (time to subsidy)

D C D

n.a.

n.a.

C D

F

D

F F

n.a.

C

F

D

n.a.

F

D

n.a.

n.a.

n.a.

n.a.

F F

C D D

n.a.

F

D D D

F

C C

6.5 Arthritis drugs

n.a.

D C D D

F

D C D C C

n.a.

F

D D D C

F

D D

F

n.a.

F

C D

F

D D D

F F

C

F F F

6.6 Schizophrenia drugs

n.a.

F F F

C

F

C

F F F

C

n.a.

C D

F F

D D C

F F

n.a.

D C C

F

D

F

C

F F

D

F

D D

6.7 Antibiotics/capita

n.a.

C D

F F

D C

F

C

F

D

n.a.

C D C D D

F

C C D

n.a.

C D

F

C D C

F

C D C C D D

Subdiscipline weighted score

33

81

71

52

57

62

71

76

57

81

76

38

90

52

57

57

76

57

62

57

67

43

76

76

57

71

43

57

76

71

62

71

81

67

67

Total score

542

750

797

528

656

582

683

815

624

773

777

546

796

568

546

818

690

651

516

615

794

559

870

813

521

671

478

451

649

666

663

756

851

718

719

© Health Consumer Powerhouse 2013

Rank

29

12

6

30

19

24

15

4

22

10

9

27

7

25

28

3

14

20

32

23

8

26

1

5

31

16

33

34

21

17

18

11

2

13

13

C

= Good (3)

F

= Intermediary (2)

D

= Not-so-good (1)

n.a.

= data not available (1)

n.ap.

= not applicable (2)

M

= abortion illegal

6. Pharmaceuticals

5.

Prevention

EuroHealth Consumer Index

2013

For more info please visit:

www.healthpowerhouse.com

1.

Patient rights

and

information

2. Accessibility

(waiting times

for treatment)

3.

Outcomes

4.

Range and

reach of

services

provided

For more info please visit:

www.healthpowerhouse.com

Euro Health Consumer Index
at a glance:

Winner:

Netherlands

Runner-up:

Switzerland

Third place:

Iceland

Sub-disciplines:

Belgium, Switzerland

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